RANT: A short warning for people with yearly subscriptions.
I‘ve been hit with this one twice already.
- I paid for a yearly subscription to a site and then couldn’t download what it would take to use it (couldn’t work on my computer). I was sent a message that said, “Sorry to see you go. You will have use of this site until April 2022.” They were going to charge for the whole year, knowing I couldn’t use the subscription.
- I paid for a yearly subscription to another site a year ago, and then I cancelled the subscription after a few months of using it. Suddenly, I have a charge for the subscription that hasn’t gone through the bank yet –it’s pending. I sent an email telling the site that I didn’t want another yearly subscription, and to remove the charge. This morning, I get a cheery email saying, “We’re sorry to see you go. You will have use of this site until May 2022.” It meant that they had no intention of stopping payment. I sent an email telling them:
I CANCELLED THIS!!!! I DON’T WANT ANOTHER YEAR OF IT!!!!
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Refund the yearly fee.
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I am so sick of the antics I’m seeing when it comes to yearly renewals. I had cancelled this months ago and obviously someone didn’t get the memo.
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Yes, I’m angry. This new tactic that websites are using is nothing less than criminal. I’ve already had to do a dispute through (my credit card company) for one of them, and the amount was refunded to the account.
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Where are the notices saying “your subscription is about to renew?” I didn’t get one, or the email you are responding to would have been sent to you immediately.
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Again, I want this charge TAKEN off.
After I finish the work I have to do for the day, my next feat will be to see which subscriptions I’m using, and which ones I’m not using, then cancel the hell out of them.
If the charge continues to go through, I will dispute the charge. In fact, being charged for another year without being warned first is like having your card stolen.
I’m not looking forward to memorizing yet another credit card number.
It has happened to me too but the charges got reversed
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It’s like a shot across the bow. I can imagine that at some point the credit card companies will be saying, “Not my problem.”
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They never send a reminder. I have started canceling the subscription before the year is out.
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The strange thing is that I did just that with the 2nd one. It’s like they’re hoping people won’t see the notice.
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That’s really not a done thing.
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True.
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That happens a lot here, and that’s why I prefer free services, I do pay, when there is a serious need of it. And charges getting reverses is a pain. Don’t leave them until you get the refund.✨👍
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Thanks for the great advice.
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That’s why I try to stay away from automatic renewals or even automatic payments. They are too hard to stop.
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This is the first year I’ve had this kind of problem. It’s a good lesson.
I’ve had a recurring charge for a towing service for almost 30 years. They always send me a notice the month before, and another notice a few days before renewal. That is the honorable way.
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Notify your bank not to accept the payment charge, then when it is presented, it will be denied. It shouldn’t cost you anything to stop it either.
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That’s what I did – and how I got the money back on the first one. The credit card is with my bank. The second charge is still pending and I can’t do a dispute until it goes through.
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At least you’re on top of it and not out of pocket.
They have a nerve processing the payments in the first place though
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That’s how I feel about it, too.
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Call the bank, get them to deal with it? Then block it. Cheers,H
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